Returns & Replacements
Every work is made once, for you.
Made to order, all sales final.
Every print and framed work in the collection is produced to order: printed, certified, and in the case of framed works assembled for the collector who acquired it. Because nothing is pulled from a shelf, all sales are final.
Damaged or defective arrivals are replaced.
If a work arrives damaged or defective, the museum replaces it at no cost. Contact us within 14 days of delivery with photographs of the work and the packaging it arrived in; both are needed to file the carrier claim and begin the replacement.
Replacements are produced to the same standard as the original, and the provenance record carries forward unchanged.
Delivery.
Complimentary insured delivery within the US on every work. Every work is made to order, so please allow time for production before it ships.
The 30 x 45 inch works are printed, framed, and shipped by insured parcel. The 40 x 60 inch works and the Artist Proof are printed, framed, and crated, and are delivered by insured freight; please allow 3 to 4 weeks for those.