Care & Installation
Made to outlast the night it records.
Receiving the work.
Inspect the work on arrival. If anything is not right, photograph the work and the packaging it arrived in and contact the museum within 14 days; both photographs are needed to begin a replacement, at no cost, under the policy stated at Returns & Replacements. Keep the packaging until the work is on the wall.
Handling.
Carry a framed work upright by its sides, never by the top edge of the moulding, and never against the glazing. Handle oversized works with two people. Avoid touching the face of an unframed print; hold it by opposite edges, and keep it in its protective packaging until framing.
Hanging.
Framed works in the four core sizes arrive ready to hang with their hardware fitted. The 30 x 45 inch works arrive with a hanging wire factory-fitted to the frame; use wall anchors rated for the work's weight, into a stud where possible. The 40 x 60 inch works and the Artist Proof hang on a metal cleat, arrive crated by freight with signature on delivery, and reward a second set of hands or a professional installer.
Light and environment.
An archival pigment print is made for a long life indoors. Hang it out of direct sunlight, in a room with stable temperature and humidity; avoid exterior walls that run damp, bathrooms, and heat sources. Ordinary interior light is what these works were framed for.
Cleaning.
Dust the frame and glazing with a soft, dry cloth. Never spray cleaner onto the work; if the glazing needs more than dusting, apply a small amount of a cleaner safe for the glazing to the cloth, away from the frame, and avoid ammonia products entirely. The sealed backing is part of the construction; do not open it.
The record.
The certificate of authenticity belongs with the work; keep it where you keep the things that matter. The registry entry is permanent either way, and any record can be verified at the public registry.